Watch First
See How We Find Hidden Revenue
A brief walkthrough of our audit process — how we uncover the email and SMS revenue your store is already leaving on the table.
We rebuild the email & SMS backend of ecommerce brands — flows, campaigns, and segmentation engineered to turn one‑time buyers into repeat revenue.
A brief walkthrough of our audit process — how we uncover the email and SMS revenue your store is already leaving on the table.
Share of total store revenue our clients now attribute directly to owned channels — email and SMS — inside 90 days of launch.
Each one is built to run independently and to compound the other two.
Welcome series, abandoned cart, browse abandon, post‑purchase, win‑back — the seven flows that run while you sleep and rarely get built right the first time.
A rotating five‑week content system — education, social proof, brand, product, offer — so campaigns stop being reinvented from scratch every Monday.
Engagement, RFM, and lifecycle segments that route the right message to the right subscriber instead of one blast to the entire list.
Four stages, in order — each one depends on the last.
Full teardown of existing flows, list health, and deliverability. We map exactly where revenue is leaking before we touch anything.
Core flows, signup capture, and the first campaign calendar go live. Copy and creative built around your actual customer data, not templates.
Everything ships. We watch open, click, and revenue‑per‑recipient daily for the first two weeks and adjust send times and segments in real time.
Ongoing testing on subject lines, timing, and segmentation. The list gets healthier and more valuable every month it stays under management.
| Benitez Retention | Freelancer / In‑house junior | |
|---|---|---|
| Full flow suite | Live within 14 days | Partial, over 6–8 weeks |
| Strategy | Built around your customer data | Generic template library |
| Accountability | Weekly revenue reporting | Deliverables checklist only |
| After launch | Ongoing testing & optimization | Project ends at handoff |
| Platform depth | Klaviyo & Attentive certified | Varies by contractor |
No. We audit what exists, keep what's converting, and rebuild what isn't. Most stores have a partial foundation — we finish it and systematize it.
Most clients see a measurable lift within 2–3 weeks of the core flows going live, with attribution continuing to climb over the following quarter.
Klaviyo for email and Attentive for SMS, integrated with Shopify, WooCommerce, or your existing storefront — no platform migrations required.
Yes. Strategy, copywriting, and design are handled in‑house so flows and campaigns ship as a finished system, not a brief for someone else to execute.
We ask for a 90‑day minimum. Retention systems compound — the value of the first month is rarely representative of month three.
Book a 30‑minute call — we'll audit your current setup and show you exactly where the leak is.